Tech Tips

6 Steps to Fix Your Computer's Virus Infection

Cleaning Viruses in 6 Sort of Easy Steps

Some of our clients are the “DO IT YOURSELF” type so we thought we would try to spell out some basic steps to help you fix a virus on your own. Note: this won’t work for severe infections that require lots of manual tedious work. If you need help along the way just submit a request below.

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Step 1: Download the software necessary tools and save them to your desktop

Step 2: Turn of System Restore

Right click on the my computer icon and click properties. Then click on system restore and check the box to disable it. Viruses like to hang out in the system restore area so we need to disable it to make their life a little more difficult. In Windows 7 this is called System Protection.

Step 3: Install and Run the first four Viral Cleaning Tools

Each of the first four programs needs installed and then a full scan run. Once the scan finishes fix/remove any infections it finds. Some programs may ask you to reboot. DON’T. Wait until all programs are done before rebooting.

Step 4: Reboot Your PC

Once it reboots, just login as normal.

Step 5: Run Combofix

Follow this guide at Bleeping Computer on the steps to running ComboFix. The guide has plenty of screenshots

Each of the first four programs needs installed and then a full scan run. Once the scan finishes fix/remove any infections it finds.

Step 6: Run MVPS Hosts File

Not many people realize the effectiveness of this tool in preventing future attacks. Unzip the file. Explore the folder in created and run the mvps file by double clicking on it. It will seem like nothing happened, but it did. Continue through the prompt and you are done. This file prevents spyware from redirecting your PC to infectious websites in the future. It is not a guarantee, but it is an awesome preventive tool to have on your PC.

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1210 Market St. Lewisburg, PA 17837

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Remote Support

We know some problems require immediate assistance. MePush uses encrypted and secure technology to remotely access your PC or Mac to get you back up and running in record time. After the repair work is complete, our software leaves no trace on your computer and we cannot access your PC again without you entering a new 6 digit pin and granting us access.

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